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united app screenshots and user flows

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Screenshots

The first 5 screenshots are shown in full. Additional screens are blurred previews.

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Company metadata

CategoryTravel
SubcategoryAirlines
TaglineYou’ve landed at the official account for United Airlines, where everyone is the main character on our flights. DM directly for assistance.
Business modelCross-subsidized Funnel / Companion App
Product archetypeSocial, 2-sided Marketplace, Consumer
Growth engineNetwork effects (social graph), Hardware/Distribution bundling, Paid performance marketing, Social media, PR, Word of mouth
Revenue (2024)$57,063,000,000
Active users116,000,000
Money raised$1,400,000,000
Public companyYes
Market leaderYes

App Store description

Meet the United app From planning, to booking, to day of travel, we’ve got you covered. On our app you can: • look for flights across our global network and book them easily for yourself, or your friends and family • check in for your flight and get your boarding pass before you get to the airport • change seats, or flights, if something better becomes available • make sure you’re prepared for your trip with our Travel-Ready Center • add your bags, drop them at bag drop shortcut, and track them along your journey • use our built-in terminal guide to find your gate and navigate the airport with ease • watch movies, play games, and pay for inflight snacks and drinks while you’re in the air • enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app • talk, text or video chat with an agent if you have any questions about your trip • figure out your next move if your flight is delayed or cancelled

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